Product availability is not guaranteed after 7 days. If you for some reason can not pay within 7 days please notify us of your situation. We only accept paypal payments from verified paypal accounts. And we will only ship to the verified confirmed paypal address if payment is made by paypal. Shipping All orders will be shipped with in 1 to 5 business days after cleared payments are received. The buyer will be notified by email once the item has been shipped and we will provide a tracking number to the buyer.
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Product availability is not guaranteed after 7 days. If you for some reason can not pay within 7 days please notify us of your situation. We only accept paypal payments from verified paypal accounts. And we will only ship to the verified confirmed paypal address if payment is made by paypal. Shipping All orders will be shipped with in 1 to 5 business days after cleared payments are received.
The buyer will be notified by email once the item has been shipped and we will provide a tracking number to the buyer. Buyer to pay shipping and handling charges, extra shipping charges apply on redelivery if buyer is not there to accept and sign for the package. We know you would rather have your purchase sooner than later so we ship as fast as possible. We endeavor to dispatch all orders within 3 business days of verifying your payment.
We will provide a tracking number for all items being shipped and we will provide you with the web link so buyers can track their items at any given time. If multiple items are purchased we will consolidate the shipping so the buyer will pay less in shipping, we will do our best so the buyer will pay as less as possible. We do allow buyers to pick their items up in person, but for all pickups payment has to be either made by bank transfer or cash on pick up, we do not allow pickups if payment has been made by paypal, all items paid by paypal MUST be shipped, NO Exceptions.
Please call our office on 03 or email us on ebay systemaxit. Systemax-Online does ship to International buyers, please email or call us so we can organize a shipping quote to your country. Alternatively we can ship on the buyers shipping account but the buyer must prearrange with us before buying out any of our items.
International buyers are responsible for all associated duties, taxes, brokerage fee and additional tariffs or charges. On the odd occasion when things do not go to plan, you can be rest assured that our after sales team is here to help! Systemax Technologies offers a 30 days warranty on all products unless stated otherwise in the listing. Buyers must be really sure about the item when purchasing untested or sold as is items as there will be no returns what so ever for these items. Please note that our Customer Service department must authorize all returns.
Buyer must notify Systemax Technologies in writing within the 7-day period after delivery to obtain an RMA number. Return claims must have a Return Merchandise Authorization number RMA or it will not be accepted please see below for instructions. RMA Number is only valid for five Business Days, if item is not received by Systemax with in these 5-Days returns will be rejected and the item will not be covered under the 7-Day return guarantee as the seven days are up.
Item must be returned in same condition as received with all original packaging and accessories otherwise return will be rejected. International buyers are not covered under the 7-day return policy, only Australian buyers are covered. Systemax is responsible for return shipping charges for DOA items only if buyer notifies Systemax in writing with in seven days of receiving the item.
After 7-day period it will fall under the day warranty and buyer are responsible for return shipping costs. All items carry a Day warranty; warranty starts from when item is received. Warranty end is 30 day after delivery of the item. Systemax reserve the right to provide either a replacement product or refund if the product is found to be defective Return Merchandise Authorization Process Send an email to returns systemaxit. All other relevant information will be sent to you at this time.
You are responsible to ensure the product is packaged securely to prevent any damage during the return of the item. Our eBay listings include the following products. We are able to configure-to-order any server or storage product current or end-of-life to your exact requirements. Our highly experienced team can offer a solution-based approach to suit your individual budget and needs. With several decades of skilled experience in server solutions behind our key personnel and excellent relationships with vendors including DELL, HPE, IBM and Sun, we negotiate discount deals on returned items, ex-lease and remarketed equipment - passing on these savings directly to our customers.
Our existing customers know we deliver beyond their expectations. Yes we do, if you are in need of a specific server configuration we can quote you on the server and list a custom eBay listing for you. What warranty do you offer? No we do not offer any warranty or returns for these items, please read the item description carefully and make sure you want to purchase as there will be no exceptions.
Are any extended warranty options available? No, we only place a selection of our systems for sale on the web site to give our customers an idea of the models available and typical pricing.
We are happy to vary specs to suit individual customers requirements. Please e-mail or call for detailed pricing. How much is delivery? Each item will have a different delivery cost; on some of our items we have the shipping and handling cost in the listing.
If the listing does not state a delivery price please email us with your location and we will provide you a price. Do you offer combined shipping?
Yes, although combined shipping will only be available for customers who enquire before completing the checkout process. How do I return a faulty item? Please contact our returns department who will ask you to perform a number of diagnostic checks.
If a hardware fault is diagnosed they will allocate a reference number and arrange for the goods to be collected. Can I visit your premises to inspect an item? Yes you are welcome to email us and set up an appointment for you to come out and inspect any products that we have on eBay. How can I pay for my purchase? We accept PayPal, direct bank deposit, cash on pick up and we take bank cheques. Please note that all products paid via PayPal have to be shipped, we do not allow pickups for PayPal payments.
I need the system urgently, how soon can you deliver? All items that are listed on eBay are stock items in our warehouse, usually items will be shipped out 1 to 3 days after we receive the confirmed payment, if we are busy at the time some items may take up to 5 business days. If you are in a real urgent need for the item please let us know and we will try our best to accommodate.
Do you ship internationally Yes we are happy to ship worldwide, but you must email us for shipping costs before you purchase the item. Yes we stock a full range of upgrades and are always willing to try to help with any server related requirements that you may have.
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